isee / instructions / at-home

Test Instructions

At-Home

The following instructions are for families and students taking the ISEE in the online format at home. Since December 2020, more than 85,000 ISEE At-Home exams have been administered on our tried-and-true testing platform with a 99% successful completion rate.

Read the Family Guide.

Read the full ISEE At Home Family Guide to familiarize yourself with the at-home testing process. It's a good idea to have a printed copy of this guide handy so you can quickly refer to it during testing.

Prepare your devices

Families need two devices to take the exam—a testing device and a cell phone or tablet. The exam is designed to work on most personal devices. Refer to the ISEE At Home Family Guide for full details about device setup and system requirements.

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Prepare Testing Device

Students need a computer or tablet with a built-in camera and microphone on which to take the test. You must also download the ISEE by ERB app to take the exam.
Get the ISEE by ERB testing app
You will use the app to access your test. Once the test launches, the secure testing application "locks down" the testing device so that students are unable to access any websites, applications, or screen capture exam content.
Download app →
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Prepare Second Camera Device

Students need a cell phone or tablet with a built-in camera and microphone to monitor the student's keyboard, desk, and hands. You must also download the Remote Proctor Connect app to connect your camera to the exam.
Get the Remote Proctor Connect app
Search for the "Remote Proctor Connect" app from your device's app store to download the app and connect your second camera device to the exam.
Download from Apple App Store →
Download from Google Play Store →
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Complete Practice Check-In

Open the ISEE by ERB app on your testing device and select "Practice Check-In." This will check if your devices are ready for testing and give you and your student a chance to practice the check-in process. This is also a good opportunity to decide where you will place your second camera during the exam.
Second Camera Placement
During the exam, the second camera must be plugged in and placed on the desk, about 18 inches from your student. Your student’s keyboard, hands, and desk must be visible. Use a tripod, other holder, or sturdy object to prop up your device.

Start your test

30 minutes before your test's scheduled start time, open the ISEE by ERB secure browser testing application and begin the check-in process below. Refer to the ISEE At Home Family Guide for full details about checking-in.

Did you download both testing apps?
You must download both the ISEE by ERB secure testing app and the Remote Proctor Connect app to check-in to your test. You will use these apps to take your test and connect your second camera. If you have not already done so, download these apps now.
1. Open the ISEE by ERB secure browser app.
Open the ISEE by ERB app that you downloaded to start your test. If you have not already done so, you must download the app now.
Download App →
2. Enter your Session Number.
Your Session Number is either in your Verification Letter or sent in a separate email or text message one day to one hour before your test's start time. You may need to check your SPAM folder.
Get my Verification Letter →
3. Enter your student's ISEE ID.
Your student's ISEE ID is found in your ISEE Verification Letter emailed to you. You can find a copy of your Verification Letter with your ISEE ID in your online account at iseeonline.erblearn.org.
Get my Verification Letter →
4. Connect your second camera.
Scan the QR code to connect your camera using the Remote Proctor Connect app. When prompted, select the “Front Camera” in the app. Follow the on-screen instructions to finish connecting your camera. Be sure to allow the app to access your device’s camera and microphone.
Download App →
5. Provide Student Identification
You must provide an approved form of identification for your student. Students taking Upper Level exams must provide a photo ID.
For All Levels (includes photo):
  • School ID
  • State-issued ID, Passport, or Green Card
  • Driver’s License or Learner’s Permit
  • Military Dependent ID
  • Visa
  • Global Entry Card
  • National Identity Card
  • Employment Authorization Card
  • Tribal Card
For Primary, Lower, and Middle Levels Only:
  • Birth certificate
  • Social security card
  • School report card
  • Health Insurance Card
6. Conduct a Testing Area Scan
The proctor will ask your student to conduct a testing area scan during check-in to ensure the test is taken in a secure environment and that the student’s testing area does not have any prohibited items. Use your second camera device to conduct the scan. A parent or guardian must assist with this. 
7. Place your second camera
Place the secondary camera on the desk, about 18 inches away from your student. Your student’s keyboard, hands, and desk area must be visible. We recommend using a small tripod, phone or tablet holder, or other non-prohibited sturdy object to prop up your device. Keep the device plugged in during testing.
Need help?
If you have questions or concerns before or during testing, please refer to our Family Guide or FAQs to get the help you need!

Checking-In To Your Exam

Review our convenient tutorial video about how to log in to your ISEE at Home exam.

Rest and relax.

Families should try to keep test day as stress-free as possible. Students should get a good night's sleep, eat a nutritious meal before the test, and refrain from any last-minute "cramming."

It's okay to guess.

No one is expected to answer every question correctly. Students in a lower grade taking the same test as students in a higher grade are expected to obtain fewer correct answers. Remember, a student’s test performance is compared only to the performance of students at their own grade level.

Try to answer every question.

Students should attempt to answer every question as there are no penalties for incorrect answers. But don't spend too much time on any one question; it is better to move on to the next question and return to skipped items within a test section if time permits.

Rules and Regulations

To preserve the integrity of the test and to create a safe and productive testing environment, students who do not adhere to the rules and regulations may be excused from the test. Some personal items are permitted if the student is approved for testing accommodations that allow for the express use of those items.

Test Proctors

All at-home test proctors are trained in remote exam administration with a support system in place to address any issues that might arise during testing. All proctors are fully vetted by ERB; they are either staff at independent schools that belong to our member-school community or they are other professionals trained directly by ERB.

Need additional support?

Inside the U.S.: (800) 446-0320
Outside the U.S.: 1 (646) 503-2691
Monday - Friday 9:00 am - 5:00 pm EST

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ERB Support Availability for June 2–5  ERB Support will attend an off-site meeting from Monday, June 2, through Thursday, June 5. For support during this time, you may contact us at erbsupport@erblearn.org or log into MyERB to submit a case. We will actively monitor and respond to submitted cases throughout the week; however, response times may be slower than usual.
ERB and EMA continue to progress on their path to merge.