We collect the following information from and about users of our websites. This information includes personal information (as defined above) and information that doesn’t identify you individually, such as website usage data.

1. Account information: when a parent or legal guardian creates an account on our websites, they are required to provide the following information for account creation: name, postal address, e-mail address, telephone number (home phone number, or mobile phone number and/or work phone number). A parent or legal guardian may also provide information about their children that are students that they would like to register for an assessment. Only the parent or legal guardian can provide this information and the purpose is to register the student for a test. The information provided includes: first name, middle name, and last name, date of birth, gender, ethnic origin (U.S. students only and optional) and native English speaker (U.S. students only and optional).

2. Assessment Registrations: When a parent or legal guardian registers their student for an assessment, they must provide the following information (in addition to the student information described above) so that ERB or its service provider can register them for the specific test: current grade, grade applying for and whether the student has attended public schools in the last two years (optional), current school, and selecting a test provider location. A parent or legal guardian also has the option of selecting a school(s) to send their student(s)’ test score and a fee waiver code if applicable.

3. Test Preparation: you have the option to select test preparation for the ISEE assessment when registering your student, and we will collect information regarding the level of test preparation selected.

4. Accommodations Requests: If you request accommodations for your student, the parent or legal guardian is required to complete the Accommodations Request Form available on the website and provide the following information: current school statement section with the current school administrator’s name; the student’s name, current school, type of accommodation requested and supporting documentation as further described on the form.

5. Customer Service: If you contact ERB, we or our service providers may collect information to verify your or your student’s identity and we may also record conversations with you regarding your inquiry.

6. Order Processing: If you register for an assessment or order a product or service on our website, we (or our service provider) will collect your name and financial information such as a credit card to process the order.

7. Surveys: If you participate in a survey, we or our service provider will collect your name and email, responses and certain demographic information such as location, school size, school type, relevant to the survey and associated research reports.

8. Marketing: if you opt in to receive marketing communications from ERB, we will collect your name, email address, your history regarding test registrations and products purchases to communicate with you regarding other tests, products and services that may be of interest to you.

9. Sweepstakes and Contests: If you enter to participate in an ERB sweepstakes or contest, we will collect your full contact information including name, address, phone number, and email address, or attending an ERB-sponsored session at a participating conference or event, and providing full contact information including name, address, phone number, and email address. If you enter by mail-in entry, we will collect your name, address (including zip code), home and work telephone numbers (including area codes), and email.

10. User Posts, Submissions and Feedback: You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the websites, or transmitted to other users of the websites or third parties (collectively, "User Contributions"). Your User Contributions are collected by ERB and could be collected by other, un-affiliated third parties that have access to the websites, and you understand that such User Contributions are posted and will be seen by other visitors to our websites.

11. Video: If you register your student to take an assessment at a test center or online with our service provider, your student will be both monitored by video by a proctor when taking the test and the video will be recorded. Live proctor video monitoring is used at test centers and/or online to better ensure testing fairness and integrity by monitoring for testing irregularities, including cheating and proxy testers. ERB will only have access to the video recording if there is a testing irregularity requiring additional investigation, if there is a government order or if there is a legal action related to the test session. See our Terms for more information about our test incident/irregularity process.

12. Facial Recognition: We through our service provider(s) during online exams collect facial recognition biometrics in the remote-proctoring platform; they are part of the security feature of the platform that helps verify throughout the exam that the individual who checked-in at the beginning of the exam is the same individual that is present throughout the entirety of the exam. When registering for the exam, we also provide notice about the use of facial recognition and obtain consent from the student’s parent or guardian.

13. Member Student Surveys: We may periodically send surveys, such as the “Check-In” survey,  through our assessment delivery platform for our Member organizations that are provided to Members’ students; Responses from such students are collected from this platform and stored by ERB, and then aggregated and anonymized for reporting and research purposes. See below for more details about our aggregated and anonymized sharing of these survey results.

14. From Member School Professionals:

• Request More Information Form: a member school professional can request more information about becoming an ERB member and fill out our form. On this form, we collect the following information: school or organization name, contact name, email address, phone number, city, state country, how you heard about ERB, ERB Membership status, assessments, products and you can select from a drop-down menu the services you may be interested in receiving more information about.
• Membership Application: an authorized member school professional can apply for membership for their organization by completing the ERB Membership Application where the following information is collected: contact information for Head of School or President, Superintendent, Principal or Headmaster, Director of Admission, Director of Curriculum or Test Coordinator and Billing and Purchasing. Any of the following: Name of 2 ERB Member Sponsors (you must have their consent to provide their contact information) or the Association of which your organization belongs or Name of Accrediting Agency of your organization.
• Event Registration and Professional Development: to register for an ERB event, you must provide the following information: name, email address, phone number and school name.
• ERB Shopping Cart: name, email address, phone number and school name.

Automatic Information We Collect

• Artificial Intelligence (AI) Use for online proctored exams: ERB's service provider for online proctored exams uses Artificial Intelligence (AI) to detect test taker movement and keystroke activity outside the norm of candidate behavior during the exam. This includes head movement as well as gestures that indicate something out of the norm is occurring during the exam. AI also identifies "wrong face" if the face changes during the exam. Movement and activity that is outside of norms will be flagged to ERB and then ERB staff decides whether or not to take further steps to investigate the behavior. Any serious decisions about a student will be determined by ERB designated staff and not by the use of any AI on its own."

• Browser lockdown software: if a student is taking an online proctored exam, our service provider may require the download and use of browser lockdown software to ensure that the student cannot access other sites and apps. This browser lockdown is only used by ERB’s service provider to deliver and administer the test to ensure testing fairness and integrity.  You and your student can delete the browser lockdown software once the testing session is finished as instructed by the service provider.

• Website Usage and Site Activity: As you navigate through and interact with our websites, we use automatic data collection technologies such as session and permanent cookies, web beacons and similar technologies to collect certain information about your equipment, browsing actions and patterns, including:

  • Details of your visits to our websites, including traffic data, location data, log and other communication data and the resources that you access and use on the Websites.

  • Information about your computer and internet connection, including your IP address, operating system and browser type.

We may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).  The information we collect in this manner does not include information that can identify you personally, and is used to help us improve our Websites and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.

• Store information about your preferences, allowing us to customize our websites according to your individual interests. Speed up your searches.

• Recognize you when you return to our websites.

Website Analytics:  We use Google Analytics to help us measure traffic and usage trends for the websites and understand more about the demographics of our users. You can opt-out of Google Analytics by following the instructions for the Google Analytics Opt Out Browser Add-On here. You can also visit that page to learn more about Google’s privacy practices.

Social Networks: If you click on a social network button from our website, the social network provider will drop a cookie to allow you to connect and may direct targeted ads to you. These cookies are set by a range of social media services that we have added to the Sites to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.