Generally, we will retain any recorded video from a testing session for 30 days (or as required by applicable law) unless We have legitimate business purpose for retaining the video for a longer period.
For facial recognition biometrics, ERB and its service provider will retain facial recognition data, for the period for which it is needed for test security and identify verification, which is currently 30 days. Facial recognition data will be retained longer in the event of a test related investigation, legal action or valid government requests but it will not be retained longer than 3 years since the student’s last interaction with ERB. ERB will not disclose facial recognition data without your consent except to our service provider administering the online proctored exam, and if ERB is required by law or We receive a valid warrant or subpoena instructing us to retain and disclose the facial recognition data. Our service provider uses reasonable procedures to securely store any facial recognition data.
We generally retain test scores for 10 years.
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